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FAQs

IS UNION COLLISION OPEN ON SATURDAY?

No, the office is closed on Saturday. Our regular business hours are 7:30 A.M. to 4:30 P.M. Monday through Friday. Special arrangements can be made to drop-off or pick-up your vehicle on request.

Will my color match?

Yes. Depending on what part we are painting and the color of your vehicle, there are different ways that we achieve correct color match. Generally, we blend the paint with the adjacent panels to match the original finish. Please go to our photo gallery for a better understanding of the blend process.

Is the price of the repair less if I don’t use my insurance?

No. Whether you use insurance or not there is only one way to repair your car and that is the right way. The estimate written is to repair your vehicle to the condition it was in prior to the accident.

What methods of payment do you accept?

We accept credit cards, cash, certified checks and money orders. We do not accept personal checks.

Do I have to pay the deductible?

The deductible amount is the amount that you agreed to when you purchased your insurance policy. The deductible is due in full when you pick up your vehicle. If you are not at fault in the accident, we suggest you call the other person’s insurance company. We can assist you by explaining how this process works.

Is the estimate the final cost?

Sometimes there are unexpected costs involved with the repair due to hidden damage that we couldn’t see or an additional part that we may need to repair your vehicle. We try our best to write an accurate estimate the first time and will advise you at the time of the estimate what items may be in question.

Is Kenny, The Owner, there?

Yes, Kenny is here. However, please keep in mind that Kenny is a busy man. Besides writing estimates Kenny is constantly improving Union Collision’s infrastructure and, being our senior technician, is called upon to fix complex vehicle issues. Please ask for anyone in our office and we will be more than happy to help.

What insurance companies do you work with?

Union Collision is part of a Direct Repair Program (DRP) for many of the largest insurance companies in New Jersey. This means we are able to handle your insurance claim from start to finish without anyone from the insurance company coming to inspect your car. View the complete list of NJ Insurance Company Codes here.

Hear What Our Customers Are Saying

  • *Stock Images Have Been Used To Protect The Identity of Our Clients
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    *Stock Images Have Been Used To Protect The Identity of Our Clients
  • *Stock Images Have Been Used To Protect The Identity of Our Clients
  • *Stock Images Have Been Used To Protect The Identity of Our Clients
  • I would like to thank you so much for such a beautiful job that you did on my Nissan Altima. Not only were the repairs on the door done but the inside of the car was immaculate. I would definitely recommend you to anyone that needs repairs done to their car. You were very pleasant to deal with, also. Thanks Again!

    Emily C. – Union, NJ

  • The folks at Union Collision are GREAT. They did a super job on my car. Mike kept me in the loop every step of the way. Even when the manufacturer sent the wrong door, Mike got it corrected quickly. When finished, the paint job looked brand new. I HIGHLY recommend them.

    Rick M. – Newark, NJ

  • Kenny and Mike, I want to once again thank you on the wonderful job you did with my car. I also want to thank you for your advice on what I should do with the insurance company. Not only did you look after my car but you looked after me as well.

    Larry S. – Short Hills, NJ

  • Thank you for the nice surprise I received when I picked up my car on Friday. The car’s interior was clean, the exterior was shining, and a small bottle of touch up paint was hanging from the directional signal handle. I wanted to let you know that I really appreciate these extra touches. In addition, every single one of your people with whom I came in contact was polite, pleasant, and helpful – as you were. I would certainly not hesitate to refer Union Collision to anyone needing your services.

    Gladys G. – Springfield, NJ

Read More Testimonials....

Company Information

Contact Info

Union Collision
640 Rahway Avenue
Union, NJ 07083

Phone: (908) 964-1212
Fax: (908) 964-3971
Email: info@unioncollision.com

Hours of Operation

Monday-Friday: 7:30am to 5:00pm
Weekends: Closed
Holiday Hours
Drop off service available

Resources

NJ Insurance Company Codes
Union Collision Authorization Form
Kelley Blue Book Online
Safety Recalls
Consumer Bill of Rights NJ

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